KK99 Official Documents

Privacy Policy KK99 — Our Commitment to Protecting Your Personal Data

At kk99, your privacy is not merely a formality. It is a genuine responsibility that we take seriously every single day. This document clearly explains how we collect, use, and protect your personal information.

Updated: 1 January 2026 Bahasa Malaysia Version 2.4
Our Privacy Commitment

6 Core Principles of Personal Data Protection at KK99

Before reading the full policy, here are the 6 core principles that guide how kk99 handles the personal data of all our members in Malaysia.

Minimal Data Collection

Kk99 only collects personal information that is strictly necessary to provide our services. We do not gather irrelevant or excessive data — the principle of collecting the minimum data required is central to every data collection process we undertake.

256-bit SSL Encryption at All Times

All data transmitted between your device and kk99's servers is protected by 256-bit SSL encryption — the industry's highest security standard. Stored data is also encrypted and safeguarded against unauthorised access.

Not Sold to Third Parties

Kk99 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — it is not a commodity we deal in.

Your Full Rights Over Your Data

As a kk99 member, you have the right to access, correct, export, or request the deletion of your personal data. Requests will be processed within 14 business days through our support team.

Full Control Over Marketing Communications

You may choose to opt in or out of any marketing communications from kk99 at any time through your account settings. Your preferences are fully respected and processed immediately.

Full PDPA Malaysia Compliance

All of kk99's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance reviews and update our procedures whenever the law changes.

Last updated: 1 January 2026  ·  Version 2.4

1 Introduction

This Privacy Policy transparently and clearly explains how kk99 (operating through kk99-jit.com) collects, uses, stores, protects, and discloses your personal information when you use our online casino platform.

Kk99 is committed to protecting the privacy of all our members in Malaysia. We understand that entrusting an online casino platform with your personal information is a significant decision, and we do not take that trust lightly. Every decision we make regarding data handling is guided by the best interests of our members.

By registering an account or using kk99's services, you consent to the collection and use of your information as described in this Privacy Policy. This policy should be read together with Terms & Conditions kk99 constitutes the entire agreement between you and our platform.

Legal Compliance: kk99's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and internationally recognised data protection principles. We conduct regular compliance reviews to ensure our practices remain aligned with current legal requirements.

2 Personal Data We Collect

Kk99 collects various categories of personal information depending on the nature of your interactions with our platform. Below is a comprehensive overview of the types of data we may collect:

2.1 Identity Information

  • Full name as shown on official identification document.
  • National identity card number (MyKad) or passport number for foreign nationals.
  • Date of birth for age verification purposes.
  • A photo or copy of your identity document for the KYC (Know Your Customer) process.

2.2 Contact Information

  • An active Malaysian mobile phone number.
  • A valid and active email address.
  • Current residential address in Malaysia (where required for enhanced KYC).

2.3 Account & Financial Information

  • Kk99 account username and login credentials (passwords are stored in encrypted hash form).
  • Records of all transactions including deposits and withdrawals in Malaysian Ringgit (RM).
  • Details of the payment method used — the account name for e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay) or Malaysian bank account number, for verification and payment processing purposes.
  • Betting history and gaming activity on the kk99 platform.

2.4 Technical & Usage Information

  • IP address and approximate geographic location.
  • Device type, operating system, and browser used.
  • Access log data including the date, time, and pages visited on the kk99 platform.
  • Cookie data and similar tracking technologies (see Section 8).
Data Category Example Requirements
Identity Full name, MyKad number, date of birth Mandatory — KYC & age verification
Relationship Phone number, email Mandatory — account communications & security
Financial MYR transaction records, payment methods Mandatory — payment processing & AML
Gaming Activity Betting history, session logs Mandatory — service operations & security
Technical IP, device, cookies Automatic — security & user experience
Marketing Communication preferences, promotional responses Optional — based on your consent

3 How We Collect Personal Data

Kk99 collects your personal information through several key channels:

3.1 Directly from You

Most of the information we hold about you is provided directly by you — during account registration, when completing the KYC process, when making deposits or withdrawals, when contacting the kk99 support team, or when filling out surveys and feedback forms.

3.2 Automatically During Platform Use

When you use the kk99 platform — whether via a browser on your laptop or mobile phone — our systems automatically collect certain technical information required to keep the platform running securely and smoothly. This includes your IP address, device and browser type, and your session activity logs.

3.3 Through Cookies and Similar Technologies

The kk99 platform uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and analyse usage patterns on an aggregated basis. Further details on our use of cookies are set out in Section 8 of this document.

3.4 From Authorised Third Parties

In certain circumstances, we may receive information about you from trusted third parties, such as identity verification service providers, payment providers (during the processing of Touch 'n Go, GrabPay, DuitNow, and similar transactions), or fraud prevention agencies. Information received from these sources is used solely for the stated purposes and is not combined with your data for any other purpose.

4 Purposes for Using Personal Data

Kk99 uses the personal information we collect solely for the following purposes:

4.1 Service Provision and Management

  • Creating and managing your kk99 account.
  • Processing deposits and withdrawals in Malaysian Ringgit (MYR).
  • Providing access to all games and services on the kk99 platform, including Live Casino, slots, baccarat, roulette, blackjack, and Sports Betting.
  • Managing bonuses, promotions and VIP programmes.

4.2 Identity Verification and Legal Compliance

  • Verifying your identity and age to meet KYC requirements.
  • Complying with legal obligations including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) requirements.
  • Complying with lawful requests from Malaysian authorities where required by law.

4.3 Security & Fraud Prevention

  • Detecting and preventing fraud, money laundering, and other illegal activities.
  • Protecting your account from unauthorised access.
  • Monitoring gaming activity to identify suspicious patterns.

4.4 Customer Support

  • Responding to your enquiries and resolving your complaints.
  • Providing technical support relating to the use of the kk99 platform.
  • Handling account-related requests, including bonuses and transactions.

4.5 Marketing Communications (With Your Consent)

With your consent, kk99 may use your information to send notifications about new promotions, exclusive bonuses, casino tournaments, and other special offers that may interest you. You may withdraw this consent at any time through your account settings or by contacting the kk99 support team.

Purpose Limitation Principle: kk99 does not use your data for any purpose beyond those stated above without first obtaining your fresh consent. This is a core commitment in how we handle our members' personal data.

5 Sharing Data with Third Parties

Kk99 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where we need to share your data with parties required for the operation of our services:

5.1 Our Service Providers

We share necessary data with the third-party service providers we use to operate the kk99 platform. These include casino game providers such as Evolution Gaming and Pragmatic Play (to enable access to games), payment processors that facilitate transactions via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX online banking, cloud infrastructure and security providers, as well as analytics service providers. All these service providers are contractually bound to handle your data only for purposes directed by kk99 and must adhere to strict security and privacy standards.

5.2 Legal Requirements

Kk99 may disclose your personal information to Malaysian government authorities or law enforcement bodies when required by applicable law, court order, or other legal process. In such circumstances, we will disclose only the minimum data necessary and will notify you of the disclosure where permitted by law.

5.3 Security Safeguards

Where we believe disclosure is necessary to prevent loss or harm to any party, or to protect the rights, property or safety of kk99, our members or the general public, we may disclose relevant information to the appropriate parties.

Our Commitment to You

Your personal data will never be sold to marketing companies, data brokers or any third party for their own commercial purposes. This is a line we will not cross under any circumstances.

6 Data Security

Kk99 continually invests in the latest security technologies and procedures to protect your personal data from unauthorised access, disclosure, alteration, or accidental destruction. The following are the key security measures we have implemented:

6.1 Encryption

All communications between your browser or app and kk99's servers are protected by 256-bit SSL/TLS encryption — the same standard used by major banking institutions in Malaysia and worldwide. Sensitive data stored in our databases, including financial and identity information, is also stored in encrypted format. kk99 account passwords are stored using a strong one-way hash function, meaning that even in the event of a database breach, your actual password cannot be recovered.

6.2 Access Control

Access to kk99 members' personal data within our organisation is strictly limited on a need-to-know basis. Only staff who require access to specific data in order to perform their duties are authorised, and all access is logged and monitored. Two-factor authentication (2FA) is mandatory for all staff access to systems containing sensitive data.

6.3 24/7 Security Monitoring

Kk99's cybersecurity team monitors our infrastructure around the clock using advanced threat detection and incident response systems. Any suspicious activity is automatically flagged and escalated to the security team for immediate action. Regular penetration testing is conducted by independent third parties to identify and address potential vulnerabilities.

6.4 Incident Response Procedure

Kk99 has a tested incident response procedure in place to handle any personal data breaches. Should an incident involving your personal data occur, we will take immediate steps to contain it, assess its impact, and notify you within the required timeframe in accordance with applicable legal obligations.

Shared Responsibility: While kk99 implements comprehensive security measures, the security of your account also depends on your own actions. Always use a strong, unique password for your kk99 account, enable 2FA, and never share your login credentials with anyone.

7 Data Retention Period

Kk99 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal obligations. The following is a general guide to retention periods by data category:

  • Active Account Information: Retained for the duration your account is active and for a minimum of 7 years after account closure to meet Malaysian AML and PDPA legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian accounting requirements and financial regulations.
  • Support Communication Logs: Retained for 3 years for quality management and dispute resolution purposes.
  • Technical Data and Access Logs: Retained for 1 to 3 years for security and analytics purposes.
  • Marketing Information: Retained until you withdraw your consent or request deletion.

Once the relevant retention period has expired, your personal data will be securely deleted or anonymised in accordance with established procedures.

8 Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the kk99 website. They help our platform recognise your device, maintain your login session, and remember your preferences — making your gaming experience smoother and more personalised.

8.2 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting anonymised information about how you use the kk99 platform to help us improve the user experience.
  • Functional Cookies: Remembering your preferences such as language, favourite betting limits, and display settings.
  • Marketing Cookies: Used to display marketing content relevant to your interests. Only active with your consent.

8.3 Cookie Management

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the kk99 platform. Essential cookies cannot be disabled as they are required for the platform's security and core operations.

9 Your Personal Data Rights

As a kk99 member based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 and kk99's internal policies:

Right of Access

You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.

Right to Rectification

If any information we hold about you is inaccurate or out of date, you have the right to request that it be corrected promptly.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data, subject to our legal retention obligations.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.

Data Portability Rights

You have the right to receive your personal data in a machine-readable format for transfer to another platform if you choose to do so.

Right to Restrict Processing

In certain circumstances, such as when the accuracy of your data is under dispute, you have the right to request that kk99 temporarily restrict the processing of your data.

To exercise any of the above rights, contact the kk99 support team via live chat or email at support@kk99-jit.com, stating the right you wish to exercise and your account details. We will process your request within 14 business days and inform you of the action taken.

Identity Verification Required

To protect your privacy, kk99 may require identity verification before processing any data rights request. This ensures your data is not disclosed to unauthorised parties.

10 Cross-Border Data Transfers

To deliver a full online casino experience to Malaysian players, kk99 works with international game and service providers such as Evolution Gaming, Pragmatic Play, PG Soft, and others whose servers may be located outside Malaysia. In such cases, your personal data may be transferred to another country for processing.

Kk99 ensures that any cross-border data transfers are carried out with adequate protections in place. All overseas service providers we engage are required to comply with data protection standards equivalent to or higher than Malaysia's PDPA requirements. Binding data processing agreements are enforced with all such providers.

11 Minors & Age Restriction Policy

The kk99 platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. All registration processes are designed to detect and prevent sign-ups by underage individuals.

If we become aware of, or have reason to believe that, personal data belonging to an individual under the age of 18 has been collected without appropriate age verification, we will take immediate steps to delete that information and close the associated account. Parents or guardians who are concerned that their child may have registered with kk99 are urged to contact our support team as soon as possible.

12 Privacy Policy Amendments

Kk99 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or the services we offer. When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the kk99 platform regarding changes that are coming into effect.
  • Sending email notifications to all registered members regarding significant changes that affect their privacy rights.

Your continued use of the kk99 platform after the effective date of any Privacy Policy amendment will be considered your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your information.

13 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints about how kk99 handles your personal data, we encourage you to reach out to us directly. We take every privacy-related enquiry seriously and are committed to providing a clear and satisfactory response.

  • Live Chat: Available 24 hours a day, 7 days a week in Bahasa Malaysia via the chat icon on the kk99 platform.
  • Email: support@kk99-jit.com — please include "Data Privacy Enquiry" in your email subject line to help us process your request promptly.

The kk99 data protection team will respond to your privacy enquiries within 5 business days. For formal complaints relating to PDPA compliance, we will provide a full response within 14 business days.

Related Information

This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Guide kk99 for a full overview of your rights and responsibilities as a member of our platform.

Frequently Asked Questions

Frequently Asked Questions About KK99's Privacy Policy

No. kk99 does not sell, rent, or disclose your personal data to any marketing companies, data brokers, or third parties for their own commercial purposes. This is an absolute and unwavering commitment on our part. We only share data with service providers that are necessary to operate our platform — such as game providers and payment processors including Touch 'n Go, GrabPay, and DuitNow — and all such providers are contractually required to keep your data confidential. In very limited circumstances, we may disclose data to Malaysian legal authorities when required by law. For more information, please refer to Section 5 of this Privacy Policy.

To request a copy of your personal data (right of access) or request data deletion (right to erasure), contact the kk99 support team via live chat or send an email to support@kk99-jit.com with the subject line "Personal Data Rights Request". In your request, clearly state the type of request you are making (access or deletion), your kk99 account username, and the phone number or email address registered to your account. Our team will first verify your identity as a security measure, then process your request within 14 business days. Please note that deletion requests may not be fully fulfilled for data we are legally required to retain under Malaysian law — in such cases, we will explain which data cannot be deleted and the reasons why.

When you close your kk99 account, your access to the platform will be terminated immediately. However, kk99 is required under Malaysian law to retain certain records for a specified period following account closure. This includes financial transaction records, which must be kept for a minimum of 7 years to meet AML and accounting legal requirements. Such data is stored securely and used solely for legal compliance purposes. All your marketing data and communication preferences will be deleted or anonymised within 30 days of account closure. Once all mandatory retention periods have elapsed, your data will be fully deleted or anonymised in accordance with our security procedures.

kk99 retains records of your transactions — including amounts, dates, times, and the payment methods used such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, or FPX online banking — for account record-keeping, legal compliance, and the resolution of any disputes that may arise. However, kk99 does not store your full e-wallet or bank account details. We retain only the information necessary to identify and verify your payment method for withdrawal and transaction verification purposes. All financial information is encrypted and protected to the highest security standards. Payment providers such as Touch 'n Go and GrabPay have their own privacy policies governing the data they hold on their end.

There are several ways to stop receiving marketing communications from kk99. The easiest is through your account settings — log in to your kk99 account, go to the Settings or Profile section, and look for the Communication Preferences or Notifications option to turn off unwanted marketing communications. You can also click the "Unsubscribe" link found at the bottom of any marketing email you receive from kk99. Alternatively, contact the kk99 support team via live chat and request that they update your communication preferences. Changes will take effect within 5 business days. Please note that opting out of marketing emails does not affect important account-related communications such as transaction confirmations, security notices, and policy updates — these will continue to be sent as they are necessary for the security and management of your account.
Your Privacy Is Protected

Play at KK99 with Peace of Mind — Your Data is Safe with Us

Kk99 safeguards the privacy of over 180,000 active Malaysian members with the highest data security standards. Register for free today and enjoy 1,500+ casino games with full privacy assurance.

256-bit SSL Malaysia PDPA Compliance Data Not Sold

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